Cancellations & Return policy
1 Order Cancellation by Customer:
You can cancel your order before it has been shipped. Once the order has been dispatched, it cannot be cancelled.
To cancel your order, please contact our customer service at Email ordergranowares@gmail.com
2 Order Cancellation by Granowoods
Granowoods reserves the right to cancel any order due to various reasons, including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any other issue identified by our team.
We will notify you of such cancellation
Returns
1. Eligibility for Returns:
No return policy
If the product is damaged, send the video of the unboxing process without any editing . Make sure the video clearly shows the condition of the product and any damage it might have.
Send the video along with your order ID to the WhatsApp number - +91 81292 15435. . After sending the video, wait for confirmation from our team. We will guide you through the next steps for returning the damaged item.