Effective Date: 13-07-2025 
Last Updated: 13-07-2025 

At Granowoods, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when visiting or purchasing from our website: https://www.granowares.in/

By using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We collect the following types of information:

a. Personal Information:

• Full name
• Email address
• Phone number
• Billing and shipping address
  
  

b. Payment Information:

• Credit/debit card details (processed securely via third-party payment gateways – we do not store your payment data)

  
  

c. Technical & Usage Data:

• IP address
  
• Browser type and version
• Device information
  
• Pages viewed and time spent on our website

 

2. How We Use Your Information

Your data is used to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and customer support messages
• Improve our website, product offerings, and services
• Send promotional emails and newsletters (only if you’ve opted in)
• Comply with legal obligations
  
  

 

3. Sharing Your Information

We may share your information with trusted third parties, including:

• Payment processors (e.g., Razorpay, Stripe)
• Shipping and logistics partners
• Marketing and email service providers (only with your consent)
• Legal or regulatory authorities if required

We do not sell or rent your personal data to any third parties.

4. Data Security

We take data protection seriously and implement appropriate security measures to protect your information from unauthorized access, disclosure, or misuse. While we use secure platforms and encryption, no online system is 100% foolproof — so we encourage safe browsing practices.

 

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections or updates to your data
  
• Request deletion of your data (subject to any legal retention obligations)
  
• Opt-out of marketing communications at any time
  

To make a request, contact us at ordergranowares@gmail.com

 

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies independently.

 

7. Children’s Privacy

Granowoods does not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have unintentionally collected data from a minor, we will take appropriate steps to delete it.

 

8. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Please check back periodically to stay informed.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to contact us:

📧 Email:ordergranowares@gmail.com  

📞 Phone: +91 81292 15435